Troubleshooting1 min readUpdated 2026-07-22

Signature rejected: the seven reasons and how to fix each

Online form rejected your signature? Ink colour, dimensions, compression, and UPSC triple-signature rules — diagnosed one by one.

Start here: which of these is happening to you?

Symptom Likely cause Jump to
Told to retake at counter Background or face size Cause 1
Upload fails silently Format or KB range Cause 2
Looks fine but rejected Spec mismatch Cause 3

Diagnostic reference

Cause 1: Background or face size

Indian portals enforce a white background and minimum face height. A grey wall or small face in frame fails automated checks. See UPSC photo and signature size (including the three-signature rule) for the exact spec.

Cause 2: File format or size

Portals want JPG within a KB range — not PNG or HEIC. Check Signature rejected on an exam form — the real causes for upload troubleshooting.

Cause 3: Spec mismatch

Old studio sizes and outdated prints cause counter rejection. Cross-check the official notification.

Fix it now

Signature specs vary by exam — pick yours and we will set the exact dimensions.

Choose your exam

If none of these worked

Retake in daylight against a plain wall. Try a desktop browser for exam uploads.

See also

More PhotoFix articles on the same problem or document type.